FAQ’s
Can I Call Someone For Help?
Absolutely! Most of our GPS tracking devices come with free technical support by email and phone. Just drop us a message through the contact form with your order number, name, or any details that can help, and we’ll make sure you get the help you need!
Is The Mobile App Hard To Use?
No! In fact, our free GPS tracking app for iPhone or Android is rated #1 on the Google Play Store and Apple Store. And of course, if you ever need help just send us a message!
If I Buy Two Devices Do I Need Two Data Plans?
Yes, every GPS tracker includes its own SIM card and sends independent tracking data, so each device requires its own subscription. The best part? You can monitor all your trackers in one place using the mobile app or desktop platform. Plus, each tracker comes with free technical support and a one-year manufacturer warranty for added peace of mind.
What Will It Say On My Credit Card Statement?
When you make a purchase it will say GPS Tracker Shop LLC. Therefore, if you want to be discreet with your purchase we recommend using a prepaid gift card or Bitcoin. We also accept PayPal and Venmo as payment options.
Do I Need To Buy My Own SIM Card?
No, our GPS tracking devices are ready to use straight out of the box! Just create an account, activate your tracker, and you’re all set to start managing your fleet vehicles. We’ve designed everything to be as straightforward as possible.
Do You Offer Technical Support In Spanish?
Some of our GPS tracking products include free technical support with Spanish-speaking representatives ready to assist you. For emails sent in other languages, we use Google Translate to ensure we can respond to every customer, no matter their language!
Do You Offer Discounts?
Yes, we absolutely offer discounted rates on GPS tracking devices for bulk orders. For data plans, you can save 10%, 20%, or even 50% by purchasing in bulk—choose from 6-month, 1-year, or 2-year plans paid in advance to maximize your savings.
If you have any special requests you can also just give one of our sales reps a call so they can guide you in the right direction to get the best deal and savings possible!
Are GPS Trackers Illegal To Buy?
No, purchasing GPS tracking devices is completely legal. However, if you’re concerned about using them in a way that might conflict with local laws, we recommend consulting an attorney in your area.
Fleet1st and its parent company, GPS Tracker Shop, are not liable for any misuse or illegal use of our products.