Privacy policy

Fleet1st Privacy Policy

Things To Know About Your Privacy

Your privacy is important to us. We do not sell your personal information to third parties for marketing purposes without your explicit consent. Please review this privacy policy to understand how we collect, use, and protect your personal data. For any additional questions, feel free to contact us.

Overview

This Privacy Policy applies to all GPS services and products offered by Fleet1st (the “Company”) through its domain, sub-domains, and affiliates at fleet1st.io (the “Site”). By accessing or using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

By accepting this Privacy Policy, you consent to the collection, use, and disclosure of your personal information as outlined here. This policy takes effect upon account registration for new users and has been in effect since August 1, 2019, for all users.

Information We Collect

We collect personal information to provide a safe, efficient, and personalized experience. We only gather information necessary to achieve this goal.

When you subscribe to our services, we may ask for contact details, identity verification, billing, shipping information, and other relevant data. Required fields will be indicated, while optional fields are clearly marked.

We also collect certain information automatically based on your behavior on the site, including referral URLs, browser details, and IP addresses. This helps us conduct internal research to understand user demographics and improve our services.

If you open a credit account with us, we collect additional information such as billing addresses, credit card details, and tracking data for payments made by check or money order.

Our Use of Your Information

Fleet1st values your privacy and is committed to protecting your personal information. We do not sell or trade your data. However, by placing an order on our website, you agree that we may share your name, address, and contact details with GPS manufacturers or third-party partners, such as Walmart.com or Amazon.com, for drop shipping purposes. These partners may deliver identical products under different brand names. By completing a purchase, you acknowledge and accept this possibility.

To ensure timely delivery and efficient support, we may use fulfillment services from Walmart or Amazon. In these cases, we share your shipping and contact information with them to facilitate order fulfillment and improve customer satisfaction.

By using our services, you consent to the sharing of your personal information with third parties as described. You understand this is necessary for order fulfillment, and you release Fleet1st from any liability arising from this information sharing.

Disclosure of Your Information

At Fleet1st, we prioritize the protection of your personal information and do not sell or rent your data to third parties for marketing purposes without your explicit consent. However, certain circumstances may require the disclosure of personal information in the normal course of business.

Legal Requests:

We cooperate with law enforcement and other authorities to uphold laws and protect against malicious activities. In response to a verified request related to a criminal investigation or suspected illegal activity, we may disclose your name, city, state, phone number, email, and account history (including stored recordings) without a subpoena. However, we will not release personal information to law enforcement or government officials without a subpoena, court order, or similar legal procedure unless we believe in good faith that disclosure is necessary to prevent physical harm, financial loss, or to report illegal activity.

Fleet1st employees with access to customer data must maintain confidentiality and may only use the information to perform their assigned duties.

Due to the regulatory environment, we cannot guarantee your communications or personal information will never be disclosed in ways not described here. For example, we may be legally required to provide information to authorities, or third parties may unlawfully access transmissions or private communications.

If you initiate a credit card chargeback or a PayPal dispute, you forfeit all privacy rights. In such cases, your name, contact details, email, and other relevant information may be shared without your consent.

Control of Your Password

You are responsible for all actions taken with your User ID and password, including fees charged to your account. Therefore we do not recommend that you disclose your password to any third parties. If you choose to share your User ID and password or your personal information with third parties, you are responsible for all actions taken with your account and therefore you should review that third party’s privacy policy. If you lose control of your password, you may lose substantial control over your personal and account information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password as detailed in the Section.

Accessing, Reviewing, and Changing Your Personal Information

You can review and update your personal information by logging into the site and entering new details directly. We generally do not modify personal information manually, as verifying accounts this way is difficult. Please ensure your information is accurate and promptly update it if changes occur.

Upon request, we will deactivate your account, contact information, billing details, and financial information from our active databases. Deactivation will occur as soon as reasonably possible, based on your account activity and in compliance with our policies and applicable laws.

We may retain certain personal information, even after deactivation, to prevent fraud, collect fees, resolve disputes, troubleshoot issues, assist investigations, enforce agreements, and meet legal obligations. Complete removal of all personal data from our systems may not be possible due to these requirements.

Security

Fleet1st is committed to providing customers with the highest level of security. We process transactions securely through Authorize.net, PayPal, and Bitcoin. While we collect information such as your name, address, and email during checkout, we do not store or save any credit card information. All information gathered from online orders is used internally and is not shared with external companies for marketing purposes.

Your personal information and recordings are stored on secure servers. We use encryption, firewalls, Secure Socket Layers (SSL), and other procedural and technical safeguards to protect against loss, theft, and unauthorized access. We treat data as a valuable asset and apply robust security measures to prevent unauthorized access by both internal and external users.

While we are committed to maintaining high security, no system can guarantee complete protection on the internet. By using our services, you acknowledge the risks associated with online transactions and release Fleet1st from liability for unauthorized access or security breaches.

A Special Note About Children

Children under 18 may not use our services unsupervised and should not submit personal information to us. If you are under 18, you may only use this site with the supervision of a parent or guardian.

Amazon Affiliate Disclosure

This site contains affiliate links, meaning Fleet1st may earn a small commission—at no cost to you—if you subscribe or make a purchase through marked links.

Fleet1st participates in the Amazon Services LLC Associates Program, an affiliate advertising program that allows website owners to earn fees by advertising and linking to amazon.com, audible.com, and other affiliated sites.

Links

Fleet1st offers industry-leading GPS trackers for vehicles, personal safety, and online interfaces, along with a GPS technology blog. The blog features opinion pieces, news, and detailed analysis on GPS tracking and surveillance. Some posts may include outbound links to third-party websites deemed relevant by Fleet1st editors to enhance the user experience.

Please note that Fleet1st has no control over external websites accessed through these links and is not responsible for their privacy practices, security, or content. We recommend reviewing the privacy policies and terms of use of any third-party websites you visit through our blog.

Drop-Shipping

At Fleet1st, we use drop-shipping practices to ensure fast product delivery and improve customer satisfaction. To facilitate these processes, we may share your order details, including shipping information, with partners such as GPS manufacturers, distributors, resellers, and other third parties who may sell identical products under different brand names. This may involve sharing information with companies like Brickhouse Security, LandAirSea Systems, AirIQ, Amazon, and Walmart.

By purchasing from our website, you agree to the sharing of your order details with these third parties for processing and delivery. The handling of your information by these third parties will be governed by their respective privacy policies. You release Fleet1st from any liability arising from the sharing of this information for drop-shipping purposes and understand that such sharing is necessary for the proper fulfillment of your order.

Notice

We reserve the right to amend this Privacy Policy at any time by posting the updated terms on our website. All changes will take effect 30 days after they are posted.

This privacy policy was last updated on October 17th, 2024